L.A. Dulce ("L.A. Dulce," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.losangelesdulce.com (the "Site") or shop with us, how we use it, who we share it with, and the choices and rights you have. By using the Site, you agree to the practices described here.

AGE RESTRICTION

Our Site and products relate to cannabis and are intended only for adults. You must be at least 21 years of age (or 18 with a valid California medical recommendation) to use this Site or purchase any cannabis product. We do not knowingly collect information from anyone under these age limits. Apparel and lifestyle merchandise may be sold separately under our standard terms.

INFORMATION WE COLLECT

Information you give us. When you sign up for our email list, place an order for merchandise, contact us, or fill out a form, we may collect your name, email address, phone number, shipping and billing address, and order details.

Payment information. Payments for online merchandise are processed by our third-party payment providers through Wix. We do not store full card numbers on our systems.

Information collected automatically. When you browse the Site, we and our service providers automatically collect certain technical data such as your IP address, device and browser type, pages viewed, referring pages, and the dates and times of your visits. This is collected through cookies and similar technologies (see "Cookies and Tracking" below).

Cannabis purchases in store or via delivery. Cannabis transactions are handled in compliance with California law and may be subject to separate record-keeping and age-verification requirements. Cannabis ordering and delivery may be fulfilled through third-party platforms, which operate under their own privacy policies.

HOW WE USE YOUR INFORMATION

We use the information we collect to:
- process and fulfill your merchandise orders and send order confirmations;
- send you marketing emails, promotions, product drops, and updates (you can opt out at any time);
- respond to your questions and provide customer support;
- operate, maintain, secure, and improve the Site;
- understand how visitors use the Site through analytics; and
- comply with our legal obligations, including those applicable to licensed cannabis retailers.

COOKIES AND TRACKING

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and (where permitted) support marketing. Our website uses a Usercentrics cookie consent banner, provided through Wix, that lets you accept or decline non-essential cookies. You can change your choices at any time using the consent options on the Site. Strictly necessary cookies that are required for the Site to function cannot be switched off.

HOW WE SHARE INFORMATION

We do not sell your personal information for money. We may share information with:
- Service providers who perform services on our behalf, such as our website platform (Wix), payment processors, email/marketing tools, analytics providers, and shipping or delivery partners;
- Cannabis fulfillment and delivery partners where you order cannabis products through linked third-party platforms;
- Legal and regulatory authorities when required by law, regulation, legal process, or to enforce our rights, comply with our cannabis license obligations, or protect the safety of any person; and
- A successor entity in connection with a merger, acquisition, or sale of assets.

Some sharing of data with advertising or analytics partners may be considered a "sale" or "sharing" under California law. You can opt out as described below.

YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose;
- Access a copy of the personal information we hold about you;
- Delete personal information we have collected, subject to legal exceptions;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of your personal information; and
- Not be discriminated against for exercising your privacy rights.

To opt out of the sale or sharing of your personal information, use the "Do Not Sell or Share My Personal Information" link in the footer of our Site, or contact us using the details below. To make any other request, email us at LosAngelesDulce27@gmail.com. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.

YOUR RIGHTS IN THE EU/EEA AND UK (GDPR)

If you are located in the European Economic Area or the United Kingdom, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Where we rely on your consent, you may withdraw it at any time. To exercise these rights, contact us at LosAngelesDulce27@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

DATA RETENTION

We keep personal information only for as long as needed for the purposes described in this policy, to comply with our legal and regulatory obligations (including cannabis recordkeeping requirements), resolve disputes, and enforce our agreements.

DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our Site contains links to third-party websites and platforms (for example, delivery partners, social media, and other brands). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

CHILDREN'S PRIVACY

Our Site is not directed to children, and we do not knowingly collect personal information from anyone under the age limits stated above. If you believe a minor has provided us information, please contact us so we can delete it.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Significant changes will be posted on this page.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

L.A. Dulce
2210 S. Pacific Avenue, San Pedro, CA 90731
Email: LosAngelesDulce27@gmail.com
Phone: (562) 551-1057